Website Policy
1. Introduction
Welcome to DesignedByBarbz. By accessing and using this website, you agree to comply with and be bound by the terms and policies outlined below. These policies govern your use of our website and the purchase of products from our online store.
If you do not agree with any part of these policies, please discontinue use of the website.
2. Products & Availability
All products displayed on our website are subject to availability. While we make every effort to keep product information accurate, we cannot guarantee that all items will always be in stock.
DesignedByBarbz reserves the right to:
Update or discontinue products without prior notice
Modify prices at any time
Refuse or cancel orders when necessary
Product images are provided for illustration purposes. Slight variations in color, fabric, or design may occur.
3. Orders
When you place an order through our website, you agree that:
All information provided is accurate and complete
You are authorized to use the selected payment method
Your order may be subject to verification before processing
Once an order has been placed, you will receive confirmation via email. This confirmation does not guarantee acceptance of the order until payment has been successfully processed.
4. Payments
We accept secure online payments through approved payment gateways available on the website.
All payments must be completed before orders are processed or shipped.
Prices displayed on the website are listed in South African Rand (ZAR) unless otherwise stated.
5. Shipping & Delivery
We aim to process and dispatch orders as quickly as possible.
Delivery times may vary depending on location and courier services. While we strive to meet estimated delivery times, delays may occasionally occur due to circumstances beyond our control.
Customers will receive tracking details once their order has been shipped.
Shipping fees may apply and will be calculated during checkout.
6. Returns & Exchanges
If you are not satisfied with your purchase, you may request a return or exchange within 7 days of receiving your order, provided that:
The item is unused and in its original condition
All tags and packaging are intact
Proof of purchase is provided
Items that have been worn, altered, or damaged after delivery may not qualify for returns or exchanges.
Customers may be responsible for return shipping costs unless the item received was incorrect or defective.
7. Privacy Policy
DesignedByBarbz respects your privacy and is committed to protecting your personal information.
Information collected on this website may include:
Name
Contact details
Delivery address
Payment information
This information is used solely for order processing, communication, and improving customer experience. We do not sell or share your personal information with third parties except when necessary to process payments or deliver orders.
8. Intellectual Property
All content on this website, including images, branding, designs, logos, and written content, belongs to DesignedByBarbz and may not be copied, reproduced, or distributed without permission.
9. Limitation of Liability
DesignedByBarbz shall not be held responsible for any indirect or consequential damages resulting from the use of this website or the purchase of products.
Users access and use the website at their own risk.
10. Policy Updates
DesignedByBarbz reserves the right to update or modify these policies at any time. Changes will be reflected on this page and will take effect immediately upon publication.
11. Contact Us
For questions regarding our policies, orders, or products, please contact us:
Email: info@designedbybarbz.co.za
Phone / WhatsApp: +27 76 110 9244
Address: Studio 9C Sundowners Plaza, 33 Taurus Road, Sundowner, Johannesburg, 2188